FAQ's
1. What is Holy Zoomies?
Holy Zoomies is a faith-inspired pet store dedicated to offering high-quality products that bring joy, comfort, and positivity to both pets and their owners. Our collection includes toys, accessories, bedding, and more, all curated with love and care.
2. How can I place an order?
Simply browse our website, add your favorite items to your cart, and proceed to checkout. You’ll be able to enter your shipping information and choose your payment method. Once your order is placed, you’ll receive an email confirmation!
3. Do you offer free shipping?
Yes! We offer free standard shipping on all orders over $50 within the United States.
4. How long will it take to receive my order?
Orders are typically processed within 1-2 business days.
Standard Shipping: 5-7 business days
Expedited Shipping: 2-3 business days
You’ll receive a tracking number once your order has shipped.
5. Do you ship internationally?
Currently, we only ship within the United States. We hope to expand internationally in the future, so stay tuned!
6. Can I modify or cancel my order?
Once an order is placed, it is processed quickly to get your pet products to you as soon as possible. If you need to make any changes, please contact us as soon as possible, and we’ll do our best to assist you. Unfortunately, we cannot modify orders once they’ve been shipped.
7. What should I do if my order is damaged or lost?
If your order is damaged or lost during transit, please reach out to us within 7 days of receiving your shipping confirmation. We’ll work with you to resolve the issue and ensure your satisfaction.
8. How can I contact customer service?
You can reach our friendly customer support team at [customer support email] for any questions or concerns. We’re happy to help!
9. How do I return an item?
If you’re not completely satisfied with your purchase, please refer to our return policy for more information on how to return your items. Items must be returned within 30 days in their original condition.
10. Do you offer gift cards?
Yes! We offer digital gift cards so you can share the love and let your friends and family pick out their perfect pet products. They’re available in various denominations.